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COVID-19: TCC Response and Service Changes

The Cleaning Cabinet Opening TimesHurray!!! We are excited to welcome you all back to the store. We are committed to ensuring the safety and well-being of our staff and customers so we'll look different with our visors and masks but our smile would still be hidden under all the covering.
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Some of the changes to expect include:
✔️ One customer at a time
✔️ Signage outside for queuing with hand sanitisers provided
✔️ Our friendly staff would help with refills
✔️ Our till and refill station would be disinfected multiple times throughout the day.
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We can't wait to welcome you back
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Our priority continues to be the well-being of our customers and staff through these times. We have therefore taken a few key steps to align with government regulations and not risk spreading the virus through any of our services.
  • We would only allow one customer into our small kiosk at a time.
  • Hand sanitisers would be provided at the entrance.
  • Social distancing signs would be outside on the floor to guide with queuing.
  • We would restrict the touching of products except where absolutely necessary for purchase.
  • Our retail staff would be provided with visors and masks and would help with all refills.
  • We continue to process & fulfill orders from our online store for local drop-offs, in-store pick-ups and nationwide delivery.
  • Our free Local Delivery option for the Loughborough area applies to orders above £10 within LE11* & LE12*.
  • In-store pick-up is free to all.
  • We advise customers outside our local area to still allow up to 7 days for delivery as courier services return to normalcy
  • We continue to follow strict infection control measures for packing & dropping off orders. Only one person is in charge of preparation, packing, shipping & dropping off orders at any given time & we ensure a no contact drop-off.
  • We continue to keep up to date with the government and professional public health recommendations as we prioritise the wellbeing of everyone involved in the running of our business. 
  • Finally, we reassure all our customers (old and new) that we continue to uphold a fair pricing policy throughout this period. We would never capitalise on the shortages to inflate prices. We maintain a small profit margin throughout our product range & our shipping costs are true to current prices we pay & are even discounted.
The Cleaning Cabinet's Response to COVID-19
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