We are still fulfilling and delivering orders. We also offer a local drop-off option for the Loughborough area -->

COVID-19: TCC Response and Service Changes

We’d like to say “THANK YOU” to all the essential workers risking their lives to save lives and businesses daily. 

As a small token of our gratitude, we’re offering NHS, RoyalMail & ParcelForce Workers 10% OFF everything.

To claim your discount simply send us a message to info@thecleaningcabinet.co.uk from your registered NHS, RoyalMail or ParcelForce email address and we’ll send you a personal discount code.

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We continue to ensure the core provision of cleaning, hygiene & personal care supplies to households and businesses that are open especially at this time. However, our priority continues to be the well-being of our suppliers, customers and staff through these times. We have therefore taken a few key steps to align with government regulations and not risk spreading the virus through any of our services.
  • We have temporarily closed the Loughborough shop for refills and walk-in shopping for the duration of the nationwide lock-down to allow our retail staff & customers to stay home and mitigate their exposure to contracting or spreading the coronavirus.
  • We continue to process & fulfill orders from our online store for local drop-offs and nationwide delivery. Orders would however only be fulfilled and packed twice a week.
  • We now fulfill & pack orders only twice a week to consolidate orders and reduce the courier collection trips. This means orders would only be despatched on Mondays and Thursdays. Cut-off times would be by midnight on Sunday and Wednesday for the next despatch/delivery.
  • We have introduced a free Local Delivery option for the Loughborough area only for orders above £10. Select Local Delivery at checkout only if you are within LE11* & LE12*.
  • We advise customers outside our local area to allow up to 7-10 days for courier delivery during these period. This allows us to ensure Quality Control & avoid packing errors despite order volumes.
  • We continue to follow strict infection control measures for packing & dropping off orders. Only one person is in charge of preparation, packing, shipping & dropping off orders at any given time & we ensure a no contact drop-off.
  • We continue to keep up to date with the government and professional public health recommendations as we prioritise the wellbeing of everyone involved in the running of our business. 
  • Finally, we reassure all our customers (old and new) that we continue to uphold a fair pricing policy throughout this period. We would never capitalise on the shortages to inflate prices. We maintain a small profit margin throughout our product range & our shipping costs are true to current prices we pay & are even discounted.
The Cleaning Cabinet's Response to COVID-19
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